Insurance & Claims
Specialized protection for high-performance bowling equipment against transit hazards, ensuring your gear arrives competition-ready.
Select Your Coverage Tier
Standard - $2.50 / shipment
- Up to $500 coverage
- Damage & Loss coverage
- Fragile handling
- Guaranteed response
info BASE PROTECTION
Our standard offering provides baseline protection against the most common transit risks for amateur gear.
Pro Circuit - $8.99 / shipment
Most Popular- Up to $2,500 coverage
- Cracking & Surface repair
- Fragile white-glove treatment
- 24hr Claim processing
stars RECOMMENDED FOR PROS
Owners of high-end equipment are encouraged to use Pro Circuit for full coverage of custom coverstocks and cores.
Bulk Fleet - Custom Quote
- Unlimited value coverage
- Dedicated claims officer
- Inventory tracking
- Quarterly audit reports
corporate_fare COMMERCIAL VOLUME
Designed for team managers and tournament organizers moving large quantities of equipment simultaneously.
File a Claim
Our streamlined process ensures you get your equipment back or get reimbursed fast.
Take clear photos of damaged package and equipment.
Fill incident report with shipment and policy ID.
Adjusters verify data within 24-48 business hours.
Funds released via preferred method or credit.
history_edu SUBMISSION DEADLINE
All claims must be initiated within 7 calendar days of delivery or expected delivery date to remain valid under ShipDeez policies.
Insurance FAQ
What constitutes "damage" for a bowling ball?
Coverage includes surface cracks exceeding 2mm, deep gouges that penetrate the coverstock, and structural delamination. Scuff marks that can be buffed out are typically not covered under Standard plans.
How long do I have to file a claim?
Standard and Pro plans allow for 7 business days post-delivery. Bulk Fleet accounts may have extended windows up to 30 days depending on the specific service agreement.
Does insurance cover international?
Yes, ShipDeez provides end-to-end global coverage, though certain high-risk corridors may require a "Global Rider" add-on at checkout.
Can I add insurance after shipping?
No. Insurance must be bound at the time of label creation or manifest finalization. We cannot add coverage to items already in the carrier's possession.
LOGICORE PRO GUARANTEED
Every insured shipment is tracked via our ultra-secure LogiCore Pro network. If our real-time sensors detect a high-impact event during transit, we proactively open a claim for you, often before the package even arrives.